When Expertise Meets Ego

In the field of assistive technology and accessibility, collaboration is everything. We build bridges through lived experience, shared knowledge, and a deep understanding of the unique needs within our community. So, when that foundation is challenged—not by a lack of knowledge, but by unchecked ego—it leaves a mark.

Some time ago, I extended a simple invitation to a fellow blind professional to connect and discuss potential collaboration. I offered a straightforward meeting link, with the intent of making the process seamless and inclusive. However, when minor technical issues arose on their end, rather than working together to resolve it, I was met with unsolicited and condescending commentary on how to properly provide accessible content for screen reader users—as if I were a newcomer to the field I’ve been immersed in for years.

The irony was stunning. Here I was, offering a solution, only to be mansplained by someone who should have known better. This wasn’t about feedback—it was about assuming incompetence before offering curiosity or support.

Let’s be clear: accessibility professionals must hold each other to high standards. But there’s a difference between accountability and arrogance. It’s crucial to remember that misunderstandings or technical hiccups are not cause for blame—they’re opportunities for problem-solving. Leading with grace and humility matters, especially in a space where so many of us have fought to be seen and heard.

There’s a broader message here for all of us: before jumping to conclusions, take a breath. Ask questions. Troubleshoot. Assume good intent. The moment we let our egos speak louder than our empathy, we lose sight of the mission—to uplift and empower one another.

Inaccessible attitudes are just as harmful as inaccessible content. If you find yourself quick to point fingers or question someone’s intelligence without reflection, it might be time to revisit the drawing board—not just in your work, but in how you choose to communicate.

Final Thoughts

We don’t need more critics—we need more collaborators. Let’s lead with professionalism, kindness, and the willingness to troubleshoot before tearing down. And please, let’s retire the habit of assuming ignorance when we could be extending a hand.